Privacy Policy — Noovira AI

1. Who We Are

Noovira AI is the trading name of NOVIRA AI LIMITED (Company Number: 17159912), a private limited company incorporated in England and Wales. Our registered office is at Office 18190, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. We operate online at nooviraai.com. If you have any questions about this policy, contact us at contact@nooviraai.com.

2. Information We Collect

We collect the following types of information:

Contact information — name, email address, phone number, and business name when you book a call or fill out a form.
Usage data — pages visited, time on site, referring URLs, browser type, and device type via analytics tools.
Communication data — messages, emails, or notes you send us directly.
Cookies — small files stored on your device to improve site performance and user experience (see our Cookie Policy).

3. How We Use Your Information

We use your information to:

Schedule and conduct strategy calls with you.
Deliver and improve our services.
Send relevant follow-up communications about your project.
Analyze website traffic to improve user experience.
Comply with legal obligations.

We do not sell your personal information to third parties.

4. Legal Basis for Processing (UK GDPR)

As a UK-registered company, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases include: Consent (for cookies and marketing communications), Contractual necessity (to deliver our services), and Legitimate interests (for analytics and business operations). Users in the EEA are also covered under GDPR.

5. Data Sharing

We may share your data with trusted third-party service providers strictly to operate our business:

Cal.com — for scheduling calls.
Vercel — for website hosting.
Google Analytics / similar tools — for site analytics.
Email service providers — for sending communications.

All third-party providers are required to handle your data in compliance with applicable privacy laws.

6. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. Contact data is retained for up to 3 years after last interaction. You may request deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict our processing of your data.
Request data portability.
Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at contact@nooviraai.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.

9. International Transfers

NOVIRA AI LIMITED is based in the United Kingdom and serves clients in the US, UK, Australia, and New Zealand. Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for all international transfers, in accordance with UK GDPR and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns about this Privacy Policy, please contact us at:
contact@nooviraai.com